Industry
CRM for Service Businesses
The first business to reply usually wins the job. AliveCRM captures every quote request and booking enquiry and gets it to a team member fast.
The Workflow
Enquiry to Booked Job
Capture
Capture Service Enquiries
Put an enquiry form on every service page. Each request becomes a lead with the service and source recorded.
- Forms per service page
- Automatic lead creation
- Source recorded
Rahul Sharma
Example Technologies
Bookings
Manage Bookings
Track booking requests with their own statuses, from first enquiry through confirmed to completed.
- Booking stage in the pipeline
- Requested date on the record
- Outcome logged on the lead
Rahul Sharma
Example Technologies
Assign
Assign Leads to Staff
New enquiries are routed to a team member immediately so someone can respond while the lead is still warm.
- Fast assignment on capture
- Owner on every enquiry
- Reassign by availability
Rahul Sharma
Example Technologies
Follow Up
Track Follow-Ups
A scheduled next action and reminder on every enquiry keeps quotes and callbacks on time.
- Next-action reminders
- Activity timeline per lead
- Overdue enquiries flagged
Rahul Sharma
Example Technologies
Service Leads
Manage Service Opportunities
Handle service enquiries with their own statuses alongside product and project leads in one system.
- Service-specific lead records
- Notes and history per enquiry
- Reporting by service
Rahul Sharma
Example Technologies
Performance
Measure Business Performance
See enquiry volume, response time and how many turn into booked jobs.
Figures are illustrative sample data, not live results.
Service Enquiries
0
Last 30 days
Avg. First Response
0m
Last 30 days
Jobs Booked
0
This period
Conversion
0%
Booked / qualified
Why AliveCRM
Why Service Businesses Use AliveCRM
Reply first
Enquiries are assigned the moment they arrive.
Bookings tracked
Every request has a status and a date.
Quotes get chased
A reminder on every open enquiry.
Repeat customers
Full history stays on the record.
Start Managing Your Service Enquiries
Capture every enquiry, assign it fast and follow up until the job is booked.
FAQ
Frequently Asked Questions
AliveCRM is a lead management and sales CRM that helps businesses capture leads, assign them to team members, manage follow-ups and reminders, and monitor performance from one place.
Yes. AliveCRM includes a form builder for creating lead capture forms that you embed on websites and landing pages. Submissions arrive in the CRM automatically.
Yes. Leads can be assigned to specific users according to your workflow, and ownership stays visible on every record.
Yes. AliveCRM lets you manage product, project and service opportunities in one system with their own statuses.
Yes. AliveCRM offers a free plan alongside paid plans for growing teams. See the pricing page for current details.